top_scroll
down_scroll
close
Recently Viewed
You have no recently viewed items.
Bank Information
Current Page
  1. Home
  2. Forum
  3. FAQ

FAQ

Frequently Asked Questions and Answers

Q. Shipping
DERMATRA
21.07.07
View 33
Like
ip -
0point  
Please take into consideration that some products may take additional time for delivery and processing.
Important: Your order is shipped once your payment has been cleared.
 Please contact our customer service center if you would like to request an exchange or return on your order.

- Shipping will take 7-10 business days (for in-stock items). 
- Shipping may take longer for some items.  
- EMS tracking information may take 2-3 days to be available.

Canada Tracking: http://www.canadapost.ca
Australia Tracking: http://auspost.com.au/track

- Customs and Duties

The recipient will be held responsible for international shipments which may be subject to import duties and taxes. 
Please be advised that these charges are levied by the destination country and we do not have control over them.
In the case that the recipient refuses to receive the parcel, the order will be returned to Korea and will not be re-shipped. 
Relevant expenses (round-trip shipping, customs, etc.) will be deducted from the refund.


Attachment :
Password Please enter your password to remove or edit this message.
Edit Comment

Password :

/ byte

Password : Submit Cancel

WORLD SHIPPING

PLEASE SELECT THE DESTINATION COUNTRY AND LANGUAGE :

GO
close